Ela comes with 360° mods for member clarity, onboarding & memberships
Ela comes with in-built membership management, AI powered outreach, Lead management, Patient portal, AI powered team communications & collaboration tools
Meet Ela AI mods
AI Engagement
Ela, your 24/7 AI concierge, uses empathetic language to lower bounce rates by 55%, building instant trust through subconscious cues. It answers questions, explains memberships, and handles callbacks — ensuring patients feel supported, even after hours.
Memberships
Easily manage membership details across your site with one update that syncs everywhere. Highlight pricing, age groups, and benefits clearly — saving time and making it simple for patients to choose the right plan.
Lead & smart follow-ups
AI captures patient leads instantly during chats, prompting for email if the conversation pauses. Every lead is logged automatically, enabling quick, context-rich follow-ups without manual tracking.
AI outreach
Automate daily outreach with reminders, calls, and summaries. From confirming appointments to nudging no-shows, the AI ensures patients stay on schedule — without staff intervention.
Omni channel communication
Reach patients across all channels — text, email, calls, and chat — from one platform. Whether it’s reminders, updates, or check-ins, you can automate and track every touchpoint to ensure nothing slips through the cracks.
Secure chats
Engage leads across text, email, calls, and chat — all from one place. Automate outreach, schedule follow-ups, and track every message for a seamless communication flow.
Scheduling Meet & Greet
Introductory session with our team along with personalised guidance on services and memberships. Prospects can schedule a meet and greet as per their convenience.
Analytics
Get a clear view of your AI’s impact — from resolution rates and patient feedback to leads, appointments, and memberships. Every interaction is tracked, measured, and optimized for growth.
Coming this fall
Patient Access
Give patients easy access to goals, appointments, assessments, and care team communication — all in one place. From tracking vitals to booking visits and requesting callbacks, patients stay informed and in control.
Coming this fall
Task Management
Organize daily tasks with smart scheduling and priority tagging. Whether it’s appointments, meetings, or follow-ups, your team can see what’s next and stay focused on what matters most.
Supercare advantage
Amplify capacity to care
Skip the busywork, reduce burnout, automate repeat workflows
01
Momentum and Efficiency
Auto-assign work through trigger-driven workflows
02
Service consistency
Standardise process, empower teams to bring consistency in service experience that scales as you grow.
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Hire our #1 Frontline Member Acquisition AI agent for DPC
Capture visitors in those critical first seconds, turning browsing into instant engagement—and engagement into immediate membership.