TERMS AND CONDITIONS Effective Date: January 1, 2025
Welcome to Supercare! These Terms and Conditions (“Terms”) govern your access to and use of the websites, applications, and services (collectively, the “Platform”) provided by Supercare, Inc. (“Supercare,” “we,” “our,” or “us”).
By using the Platform, you agree to comply with and be bound by these Terms. If you do not agree, you must not access or use the Platform.
1. PLATFORM PURPOSE
Supercare provides technology tools for healthcare teams to manage non-clinical workflows such as:
- Lead generation and patient education
- Operational support and messaging
- Website engagement and form-based intake
The Platform is built on HIPAA-compliant infrastructure but is not intended to store, process, or transmit Protected Health Information (PHI). Users are solely responsible for ensuring any use complies with applicable laws.
2. ELIGIBILITY
You must be at least 18 years old to use the Platform. By using it, you confirm that you meet this requirement.
3. ACCOUNT AND ACCESS
You may be required to register for an account. You agree to:
- Provide accurate and complete information
- Maintain the confidentiality of your credentials
- Notify us of any unauthorized use
We reserve the right to suspend or terminate your account for violations of these Terms.
4. ACCEPTABLE USE
You agree not to:
- Input PHI or confidential patient records
- Use the Platform for unlawful or unauthorized purposes
- Interfere with or disrupt the operation of the Platform
- Attempt to reverse engineer, duplicate, or resell any part of the Platform
5. PRIVACY
Supercare respects your privacy. Our Privacy Policy, available at [Privacy Policy link], explains how we collect, use, and protect personal information. By using the Platform, you agree to that policy.
6. INTELLECTUAL PROPERTY
All content, trademarks, and technology provided through the Platform are owned by or licensed to Supercare. You may not reproduce or use any materials without our written consent.
7. THIRD-PARTY SERVICES
We may link to or embed third-party services (e.g., analytics, video players). Your use of those services is governed by their own terms and policies.
8. SERVICE MODIFICATIONS
We may update, suspend, or discontinue any part of the Platform at any time, with or without notice. We are not liable for any resulting inconvenience or loss.
9. LIMITATION OF LIABILITY
The Platform is provided “as is” and “as available.” Supercare disclaims all warranties, express or implied. We are not liable for indirect, incidental, or consequential damages arising from use of the Platform.
10. INDEMNITY
You agree to indemnify and hold harmless Supercare from any claims or liabilities resulting from your misuse of the Platform or violation of these Terms.
11. GOVERNING LAW
These Terms are governed by the laws of the State of Delaware. Any legal disputes must be brought in courts located in Delaware.
12. CHANGES TO TERMS
We may revise these Terms from time to time. Changes will be effective upon posting. Continued use of the Platform signifies your acceptance of the updated Terms.
13. CONTACT
Questions? Contact us at: 📩 help@supercare.care