END USER LICENSE AGREEMENT (EULA) Effective Date: January 1, 2025

This End User License Agreement (“Agreement”) is a binding contract between you (“User,” “you”) and Supercare, Inc. (“Supercare,” “we,” “our,” or “us”) governing your use of Supercare’s web and mobile applications, websites, and services (collectively, the “Platform”).

1. ACCEPTANCE OF TERMS

By accessing or using the Platform, you agree to be bound by this Agreement. If you do not agree, do not access or use the Platform.

2. LICENSE GRANT

Supercare grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Platform solely for your internal business use. You may not:

• Copy, modify, distribute, or create derivative works of the Platform
• Reverse engineer or decompile any part of the Platform
• Use the Platform to transmit unlawful or unauthorized content
• Attempt to gain unauthorized access to any system or data

3. PLATFORM SCOPE AND DATA RESTRICTIONS

The Platform is designed for lead generation, patient education, and administrative support. It is not intended for the input, storage, or processing of Protected Health Information (PHI) as defined under HIPAA. Users are responsible for:

• Avoiding the entry of PHI or confidential clinical data
• Ensuring all usage complies with applicable laws and regulations

Supercare is built on HIPAA-compliant infrastructure but does not claim HIPAA compliance as a covered entity or business associate.

4. USER RESPONSIBILITIES

You agree to:

• Provide accurate, up-to-date information
• Maintain the confidentiality of your login credentials
• Notify us immediately of unauthorized use or breach
• Use the Platform only for lawful, authorized purposes

5. INTELLECTUAL PROPERTY

All rights, title, and interest in the Platform and related content (excluding user-submitted data) are the property of Supercare and its licensors. This Agreement does not grant you any ownership rights.

6. THIRD-PARTY SERVICES

The Platform may include features or services provided by third parties. Supercare is not responsible for the content, availability, or performance of such services. Use of third-party services may be subject to separate terms and privacy practices.

7. TERMINATION

We may suspend or terminate your access to the Platform at any time, with or without notice, for any reason, including violation of this Agreement. Upon termination, you must cease use and delete any content or data derived from the Platform.

8. DISCLAIMERS AND LIMITATIONS OF LIABILITY

The Platform is provided “as is” and “as available” without warranties of any kind. Supercare disclaims all implied warranties including merchantability, fitness for a particular purpose, and non-infringement. To the maximum extent permitted by law, Supercare shall not be liable for indirect, incidental, or consequential damages, even if advised of the possibility.

9. INDEMNIFICATION

You agree to indemnify and hold harmless Supercare from any claims, losses, liabilities, or expenses (including legal fees) arising out of or related to your use of the Platform, violation of this Agreement, or misuse of any data.

10. CHANGES TO THIS AGREEMENT

We may update this Agreement from time to time. Material changes will be communicated via the Platform or by email. Continued use of the Platform constitutes your acceptance of the updated terms.

11. GOVERNING LAW

This Agreement shall be governed by the laws of the State of Delaware, without regard to its conflict of law principles. Any disputes shall be resolved in the courts located in Delaware, USA.

12. CONTACT

If you have questions about this Agreement, please contact:
📩 help@supercare.care